Wag! Walking Reviews

The pricing for services on Wagwalking.com varies based on several factors such as service type, cost of living in the area, and the Pet Caregiver’s rates. Pet Caregivers set their own rates, and customers can see an estimated price before booking. For example, walks, drop-ins, and trainings typically have a booking fee of $2.99, while sitting and boarding services have a fee of $14.99. If an overnight care service is booked within 3 hours of the start time, a last-minute booking fee of $29.99 is charged. Wag! Premium subscribers, who pay $9.99 per month or $95.99 per year, enjoy benefits like waived booking fees, a 10% discount on all services, and free access to 24/7 Wag! Vet Chat..

Among the popular services offered by Wagwalking.com, dog walking stands out as a highly sought-after service. The platform allows pet owners to book trusted, local, 5-star dog walkers in their neighborhood. Another widely used service is pet sitting, where caregivers provide overnight care for pets in the owner's home or the caregiver's. Additionally, drop-in visits are available for pet owners who need someone to check in on their pets during the day. For those looking to enhance their pet's behavior, training services are also offered. Wagwalking.com has established a reputation for its on-demand dog walking, which was pioneered in 2015, and has since expanded to include a comprehensive range of pet care services.

Wagwalking.com accepts various payment methods for its services. Customers can add or update their credit or debit card details directly in the app by accessing the 'Payments and Promos' section. For added convenience, the platform also supports Apple Pay and Google Pay, allowing for a seamless payment experience on iOS and Android devices, respectively. When a service is requested, a temporary preauthorization hold is placed on the card on file to secure the booking. The platform ensures that transactions are secure and that the payment process is straightforward for users.

Wagwalking.com has a cancellation policy that varies depending on the service booked. For walks, drop-ins, and training, there is no cancellation fee if no Pet Caregiver has been found or if the service is canceled within 30 minutes of a Pet Caregiver being assigned. A $5 cancellation fee applies if a Pet Caregiver has been confirmed and is on their way, but the service is canceled. For sittings and boardings, a cancellation fee is charged if the schedule is within 72-hours of the 3-hour arrival window, which will be either $99 or 50% of the full booking price before discounts and promos, whichever is lower. If a Pet Caregiver is on the way for an approved Sitting or Boarding, and it is canceled, then 100% of the booking price is charged. Wagwalking.com does not have a shipping policy as it provides services rather than goods.

To become a pet caregiver on Wagwalking.com, the process involves several key steps. First, an application must be submitted either through the Wag! app or via an online form. Applicants must be 18 years of age or older and are required to pay a one-time application fee. The next step is to pass a background check conducted by a third-party provider. Following this, applicants must pass a pet care quiz to demonstrate their knowledge and skills in pet care. Once these steps are completed, the applicant will download the Wag! Pet Caregiver app, complete a test “walk”, and set up a Stripe account for payments. The final step is to optimize the profile to attract pet owners. It's important to note that caregivers on Wag! are considered independent contractors, allowing them to set their own schedules and rates.